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Here are answers to common questions that arise during development with AMS. If you have further questions please contact

Determining the template id or external name

The id of a template can be found on the "Edit Template" page which is used to create and edit the contents of a template. It is listed on the "Summary" tab with label "Id:". It is a standard UUID and is automatically generated when the template is created. The external name is also listed on the "Summary" tab. It is optional but if entered it must be unique for your account, i.e. only one template in your account can have a particular external name. The external name is provided as a more convenient way to reference the template externally, especially from web service api methods, rather than having to use the id.

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